Reset Email or Password

Email                                                                                                                            

If you have forgotten the email associated with your NBA account, please contact NBA Support here or via Live Chat. Be prepared to provide any of the following information to help locate your account.

• Email used to create NBA account
• Last 4 digits of Credit Card number
• Billing address

Password                                                                                                                               

If you have forgotten the password for your NBA account, please follow the steps below to reset your password.

Desktop

1. Open nba.com
2. Click Sign in to NBA Account
3. Click Forgot your Password
4. Enter email address used to create your NBA account
5. Check your inbox for an email to begin the password reset process. If you do not see the email, please check your spam folder
6. Click the reset password link in the email
7. Enter new password and click Update

Mobile

1. Open the NBA App
2. Tap My Account icon
3. Tap Sign In
4. Tap Forgot Password
5. Enter email address used to create your NBA account
6. Check your inbox for an email to begin the password reset process. If you do not see the email, please check your spam folder
7. Click the reset password link in the email
8. Enter new password and click Update