If you have forgotten the email associated with your NBA ID / Account, contact Support by submitting a request or via Live Chat. The following information is needed to locate your account:
- Potential Email used to create NBA ID / Account
- Last 4 digits of Credit Card number
- Billing address
Password
If you have forgotten the password for your NBA ID, visit Forgot Password to reset your password or follow the steps below.
Desktop
- Open the NBA.com homepage
- Click ‘Sign in’ (top right)
- Click ‘Sign in to NBA ID’
- Click ‘Forgot Password?’
- Enter the email address used to create your NBA ID
- Check your inbox for an email to begin the password reset process. If you do not see the email, please check your spam folder
- Click the reset password link in the email
- Enter a new password
Mobile
- Open the NBA App
- Tap the “My Account” icon (top right)
- Tap ‘Sign in or Join’
- Tap ‘Forgot Password?’
- Enter the email address used to create your NBA account
- Check your inbox for an email to begin the password reset process. If you do not see the email, please check your spam folder
- Click the reset password link in the email
- Enter a new password