When encountering issues logging in or accessing content on NBA.com, starting a new browser session can help alleviate many issues you may experience. To start a new session, you need to clear your browser cache and cookies, close all browser tabs and windows, then open a new browser instance and try again. Also, you may want to try an alternate web browser in order to rule out any browser-specific issues. Instructions for how to clear your cache and cookies across a variety of devices and browsers are provided below.
Google Chrome
- Click here and follow the instructions for your device type.
Firefox
- Click here and follow the instructions to clear cookies and site data.
Safari
- Click here for instructions on clearing cache and cookies on an Apple device.
Microsoft Edge
- Click here for instructions on clearing cache and cookies on Microsoft Edge.
Android
- Click here for instructions on clearing cache and app data on Android.
Amazon Fire TV
- Click here for instructions on clearing app data on Fire TV
Amazon Fire Tablet
- Click here for instructions on clearing app data on Fire Tablet.