To cancel a subscription purchased via NBA.com, iOS, Android, Roku, or Amazon devices, please follow these steps:
NBA.com
- Go to the NBA.com homepage
- Click ‘Sign in with NBA ID’ (top right) and enter your email and password
- Click the ‘My Account’ icon (top right)
- Click ‘Manage Plan’
- Click ‘Cancel Subscription’
- Click a Cancel Reason
- Confirm by clicking ‘Cancel Subscription’
iOS
- Visit ‘Settings’
- Scroll down to iTunes & App Store
- Tap your ‘Apple ID’
- Tap ‘View Apple ID’
- In ‘Subscriptions’, tap ‘Manage’ to see your subscriptions
- Select the subscription you want to cancel.
- Tap “Cancel” and “Yes” to confirm the cancellation
Android
- Open the Google Play Store app.
- Tap Menu-> My Apps -> Subscriptions
- Select the subscription you want to cancel
- Tap “Cancel” and “Yes” to confirm the cancellation
Roku
On the Roku website:
- Go to my.roku.com and sign in to your Roku account
- Click ‘Manage Your Subscriptions’
- Find your NBA App subscription in the list
- Click ‘Unsubscribe’
On your Roku Device:
- Press the ‘Home’ button on your Roku remote
- Highlight the NBA App
- Press the Star button (*) on your remote to open the Options menu
- Click ‘Manage Subscription’
- Click ‘Cancel Subscription’
Amazon
- Go to Your Memberships and Subscriptions
- Click ‘Manage Subscription’ next to the subscription you want to cancel
- Click ‘Advance Controls’ to be directed to the main subscription page. From this page, you can end your subscription