To cancel a subscription purchased via PC, please contact the Support team here.
To cancel a subscription purchased via iOS or Android devices, please follow these steps:
iOS
- Visit Settings
- Scroll down to iTunes & App Store
- Tap your Apple ID
- Select View Apple ID
- In Subscriptions, Tap on Manage and you will see your subscription to cancel.
Android
- Open the Google Play Store app.
- Tap Menu-> My Apps -> Subscriptions
- Select the subscription you’d like to cancel
- Tap “Cancel” and “Yes” to confirm the cancellation