To cancel a subscription purchased via NBA.com, iOS, Android, Roku, or Amazon devices, please follow these steps:
NBA.com
- Go to the NBA.com homepage
- Hover over 'Sign in' (top right) or the "My Account" icon (top right) if you're already signed in
- If you are not signed in, click ‘Sign in with NBA ID’ (top right) and enter your email and password
- Hover over the ‘My Account’ icon (top right)
- Click 'My NBA ID'
- Click ‘Manage Plan’ next to the Subscription section
- Click 'Manage Plan'
- Click ‘Cancel Subscription’
- Click 'Continue'
- Click a Cancel Reason
- Go through the flow and confirm your cancellation
- Confirm by clicking ‘Cancel Subscription’
You will receive a cancellation confirmation email after successfully cancelling your subscription.
Fans with a Season-Long subscription purchased through NBA.com will be auto-renewed before each season. If your Season-Long League Pass has already been renewed for the 2024-25 season, you will automatically receive a full refund if you cancel your subscription within 7 days of being billed.
iOS
You can find instructions on how to cancel your subscription through iOS here.
- Go to the App Store application
- In the upper right corner, tap on the circle icon with your initials to view your Apple ID account.
- Tap "Subscriptions"
- Tap on "NBA" to view more details
- Tap "Cancel Subscription"
Android
You can find instructions on how to cancel your subscription through Android here.
- On your Android device, go to your subscriptions in Google Play.
- Select the subscription you want to cancel.
- Tap Cancel subscription.
- Follow the instructions.
Roku
You can find instructions on how to cancel your subscription through Roku here.
On the Roku website:
- Go to my.roku.com and sign in to your Roku account
- Click ‘Manage Your Subscriptions’
- Find your NBA App subscription in the list
- Click ‘Unsubscribe’
On your Roku Device:
- Press the ‘Home’ button on your Roku remote
- Highlight the NBA App
- Press the Star button (*) on your remote to open the Options menu
- Click ‘Manage Subscription’
- Click ‘Cancel Subscription’
Amazon Fire TV or Fire Stick App
You can find instructions on how to cancel your subscription through Amazon here.
- Go to Your Account
- Select Your Apps under Digital content and devices.
- Select Your Subscriptions under Manage.
- Update your subscription as needed.