What are some errors I might encounter when trying to pay for League Pass?
If you are experiencing issues with finalizing your purchase of NBA League Pass, it may be for one of the following reasons:
- Incorrect Payment Information - Confirm that you have entered the correct payment details. Your billing country must match the location from which you are purchasing.
- Invalid Payment Method - Ensure you use an acceptable payment method. Prepaid cards and digital cards are not supported.
What should I do if I receive an error message when trying to pay for League Pass?
Please try the following steps if you are experiencing errors during the payment process:
- Wait 10 minutes before trying again
- Try purchasing with a different payment method
- If you are on NBA.com, try purchasing on a different web browser or through the NBA app
- Confirm with your financial institution that you are not being blocked from making this purchase
What should I do if none of these options work for me?
If you have tried the above steps to remedy the error message and continue to experience issues, please reach out to our customer support team here.