If you purchased through iTunes or Google Play, you will need to restore your purchase on the NBA App before signing into nba.com. Please follow the directions below:
iTunes Purchase
- Open the NBA App on your mobile device
- Navigate to the ‘More Menu’
- Scroll down and select ‘Restore Purchases’
- Type in your Apple credentials
- Once your purchase is restored, click the account icon on the top right
- Click ‘Create Account’
- Follow the steps to create an NBA account
- Once created, go to nba.com and sign in with your nba account credentials
Google Play Purchase
- After purchasing your subscription
- Open the NBA App
- Create or login to your NBA account
- Navigate to the watch section
- Start watching content you should have access to
If you have issues, please make a request with our support team here.