Subscribers in the United States can contact our phone support team for assistance by calling 1-844-622-8550. To ensure you can reach a member of our team, please note our operating schedule:
- Daily Hours: Our phone team is available during the season from 11:00 AM ET to 1:00 AM ET. Phone support will not be available on December 24.
- Season Availability: Phone support is available throughout the NBA season, including pre-season, regular season, and Playoffs, October through June. Phone support closes during the offseason.
We do not offer phone support for fans outside of the United States at this time. If the phone team is unavailable, please review our Help Center or Submit a Request to our team, and we'll get back to you as soon as possible.