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1. Technical Support
2. Technical Support

What is a HAR file? A HAR file is a log of all network requests and responses made by a web browser during a browsing session. Our team may ask fans to provide HAR files when troubleshooting becaus...

• Edited October 22, 2025 16:38
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1. Technical Support
2. Technical Support

League Pass subscribers can reach out to our support team for assistance by text messaging us via WhatsApp at +1 844-218-2661 on WhatsApp. Our text messaging support through WhatsApp is available e...

• Edited September 09, 2025 17:45
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1. Technical Support
2. Technical Support

Subscribers in the United States can contact our phone support team for assistance by calling 1-844-622-8550. To ensure you can reach a member of our team, please note our operating schedule: Dail...

• Edited April 21, 2026 20:58
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1. Technical Support
2. Technical Support

If your video won’t play on NBA.com or the NBA App, most playback issues can be fixed with a few simple steps. Whether you’re seeing an error message, experiencing buffering, or the stream won’t lo...

• Edited March 16, 2026 22:23
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1. NBA League Pass
2. NBA League Pass Partners
3. International Partners

China has partnered with the NBA to provide NBA fans in China with the best content and resources in market! Access all NBA content and live game action in China via Tencent Sports or Migu. Some ex...

• Edited March 24, 2026 14:33
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• -1 votes

1. Technical Support
2. Technical Support

The NBA app will provide the optimal video quality depending on the current download bandwidth of your Internet connection, up to a maximum of 3MB. The video player uses adaptive bandwidth technolo...

• Edited December 11, 2025 02:27
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1. NBA League Pass
2. NBA League Pass Access

NBA League Pass* is the league’s complete streaming destination for fans who want to follow more of the action all season long. With a subscription, you can watch hundreds of out‑of‑market games li...

• Edited April 28, 2026 20:01
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• -269 votes

1. Technical Support
2. Technical Support

When encountering issues logging in or accessing content on NBA.com, starting a new browser session can help alleviate many issues you may experience. To start a new session, you need to clear your...

• Edited February 04, 2026 22:00
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• -4 votes

1. NBA League Pass
2. NBA League Pass Access

A subscription to NBA Team Pass* gives fans access to their favorite team's out-of-market games, live and on-demand, and more for the entire season and offseason (available in the US and most inter...

• Edited March 07, 2026 19:27
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• -73 votes

1. Technical Support
2. Technical Support

For the best NBA League Pass experience, we recommend keeping your web browser fully up to date. Newer browser versions provide improved security, faster performance, and better support for stream...

• Edited March 09, 2026 15:53
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• -4 votes